Opsgenie notifications

Opsgenie is a live compatibility channel for existing customers. Atlassian stopped new sales in 2025 and documents the end of Opsgenie service on 5 April 2027, so do not choose it for a new deployment.

Set it up

1. Create an Opsgenie API integration and copy its API key.
2. In Integrations → Channels → Opsgenie, enter the key and select the matching US or EU API region.
3. Save, send a test, and confirm it appears in the intended Opsgenie team.

HowlOps creates and closes alerts using a stable alias. It does not import schedules, responders, or escalation policies, and lifecycle changes made only in Opsgenie are not a general two-way sync.

Security, migration, and troubleshooting

Use a dedicated integration key and rotate it by replacing the key in a controlled window and retesting. A region mismatch is a common cause of authorization failures. Check Notification delivery log and the provider integration log. See Opsgenie API integration and Atlassian's end-of-sale and end-of-support notice.