Docs

Concepts

Understand the stable product model behind monitoring, incidents, on-call, and status communication.

On this page

Build the right mental model

Concept pages explain how the product behaves. They do not repeat UI steps or provider configuration.

Monitors actively check HTTP, ping, TCP, or DNS targets.
Heartbeats wait for cron jobs and workers to report in.
Alert and incident flow connects a signal to routing, escalation, notification, and recovery.
On-call and schedules describes rotations, overrides, and who is expected to respond.
Organization and teams explains the workspace, optional teams, roles, and visibility.

Use Tutorials for a complete outcome, Guides for one focused task, and Troubleshooting when something already failed.

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