Plans & tiers
Understand how Free, Standard, Premium, and Enterprise plans differ in limits and features.
Overview
The platform has four plans. Each plan unlocks higher limits and additional features. All limits are enforced at runtime from server-side configuration — they are not hardcoded in the client.
For current pricing and exact quota numbers, see the pricing page.
Plan comparison (overview)
| Feature | Free | Standard | Premium | Enterprise |
|---|---|---|---|---|
| Monitors | 10 | 50 | 200 | Unlimited |
| Heartbeats | 10 | 50 | 200 | Unlimited |
| Check interval (min) | 60s | 30s | 10s | 10s |
| Notification channels | Email only | All channels | All channels | All channels |
| Escalation policies | No | Yes | Yes | Yes |
| On-call schedules | No | Yes | Yes | Yes |
| Multi-region probers | No | No | Yes | Yes |
| Status pages | 1 | 3 | 10 | Unlimited |
| Custom domain (status page) | No | No | Yes | Yes |
| AI Heartbeats | No | No | Yes | Yes |
| SSO / SAML 2.0 | No | No | No | Yes |
| History retention | 7 days | 30 days | 90 days | 1 year |
| SLA | No | No | No | Yes |
Feature flags
Some features are gated by tier flags evaluated server-side. Attempting to use a feature above your plan returns an HTTP 402 (Payment Required) or a UI message prompting you to upgrade. You will never be charged silently — upgrade is always an explicit step under Settings → Billing.
Upgrade and downgrade
- Upgrade takes effect immediately. New limits and features are available at once.
- Downgrade takes effect at the end of the current billing period. Monitors and features that exceed the lower tier's limits are not deleted — they are paused until you either remove excess items or upgrade again.
Enterprise
Enterprise plans include:
- Unlimited monitors, heartbeats, and status pages
- SAML 2.0 SSO with enforce mode
- 1-year incident and ping history
- Dedicated SLA
- Custom onboarding and priority support
- Custom contracts and invoicing
Contact the sales team via /contact for Enterprise pricing.
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