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Switch your pricing tier

Upgrade or downgrade your workspace subscription.

Prerequisites

You must hold the Owner role to change billing.
A valid payment method must be on file for upgrades. Manage it under Settings > Billing > Payment method.

Upgrade to a higher tier

Go to Settings > Billing.
Click Change plan.
Select the target tier (Standard, Premium, or Enterprise).
Review the prorated amount shown for the current billing period.
Click Confirm upgrade.

The new tier limits take effect immediately. Your next invoice reflects the prorated difference.

Enterprise tier requires a sales conversation. Clicking Contact sales on the plan selector opens a pre-filled enquiry form.

Downgrade to a lower tier

Go to Settings > Billing.
Click Change plan > select a lower tier.
Review which resources exceed the lower tier's limits. A summary is shown before confirmation.
Click Schedule downgrade.

The downgrade takes effect at the end of the current billing period, not immediately. Until then, existing resources remain accessible. When the period ends, monitors, heartbeats, and status pages that exceed the lower tier's limits are suspended (not deleted). You can delete excess resources before the period ends to avoid suspension.

Cancel a scheduled downgrade

If you change your mind before the billing period ends:

Go to Settings > Billing.
Click Cancel scheduled downgrade.

The workspace continues on the current tier.

Tier limits reference

See Tier limits for the full numerical comparison across all tiers.