Connect Stripe for billing

HowlOps uses Stripe to handle subscription billing. The connection is established automatically when you start your first paid subscription. This guide covers the manual steps if you need to update your payment method, manage the Stripe portal, or understand how the integration works.

Start a paid subscription

1. Go to Settings > Plan.
2. Pick a paid plan for the capability you want (Uptime, On-call, or Status pages).
3. Click Continue to checkout. Your first purchase opens an embedded Stripe checkout rendered in-app (right inside Settings > Plan) — no redirect. Later plan changes are applied in place, or open the Stripe-hosted portal when a redirect is needed.
4. Enter your card details (or select a saved payment method if you have one).
5. Complete the payment. You are returned to the billing page with your new plan active.

Update payment method or billing details

1. Go to Settings > Billing.
2. Click Manage billing (opens the Stripe customer portal).
3. In the portal, update your card, billing address, or VAT / tax ID.
4. Click Save. Changes take effect on your next invoice.

Download invoices

1. Go to Settings > Billing > Invoices.
2. Each invoice row has a Download PDF link.

Alternatively, download all past invoices from the Stripe customer portal under Billing history.

Tax ID and currency

• To add a VAT number or other tax ID: Settings > Billing > Tax information.
• To switch billing currency: Settings > Billing > Currency. Supported currencies and current rates are returned by GET /api/v1/public/billing/currencies.

Cancel subscription

1. Go to Settings > Billing.
2. Click Cancel subscription.
3. Confirm the cancellation. Your workspace downgrades to Free at the end of the current billing period.

See also

• Add or change a capability plan
• Plan limits reference
• Stripe errors