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Public status page

Publish service health, let visitors subscribe, and communicate during an incident.

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What you will build

By the end of this tutorial you will have:

  • A live public status page showing uptime for selected monitors
  • Email subscriptions enabled so customers can follow incidents
status.yourcompany.com

API

Operational

Dashboard

Operational

Payments

Degraded

Prerequisites: at least one monitor configured and working

Step 1: Create the status page

  1. In the sidebar, click Status Pages.
  2. Click + New Status Page.
  3. Name the page, for example Acme Cloud Status.

The default URL is generated automatically from the page name with a short unique suffix (for example /status-page/acme-cloud-status-7c0f). You do not pick the slug yourself.

  1. Under Monitors, select the monitors that represent customer-facing services.
  2. Click Create and customise.

Your page is now live at the default platform URL shown at the top of the status page configuration.

Step 2: Verify the page

Open the status page URL in a new browser tab (no login required). You should see:

  • Your page title and the overall status banner
  • Each selected monitor listed with its current status
  • Availability history and recent uptime for each included monitor

Step 3: Add a custom domain when enabled

Custom domains depend on the workspace's current Status capability and the platform's domain configuration. Follow Set a custom domain. That guide uses the DNS target returned by HowlOps instead of duplicating a value here.

Step 4: Enable email subscriptions

Email subscriptions let visitors receive automatic notifications when an incident opens or resolves.

  1. Open the status page configuration and find the page settings.
  2. Turn on the Subscribe (email + RSS) toggle.
  3. Save. A Subscribers section then lets you review confirmed and pending subscribers.

Visitors will now see a Subscribe to updates button on your status page. They enter their email, receive a double opt-in confirmation, and are subscribed.

Step 5: Communicate during an incident

When an incident is active on any of your monitored services, it appears automatically on the status page. To replace its generic label with a customer-visible message:

  1. Open Status pages → Configure and scroll to the Incidents section (step 7).
  2. Click Post public update on the incident, pick a phase, and write a message (e.g. "We are investigating elevated error rates in the EU West region.").
  3. Submit. The update appears on the status page immediately.

Post follow-up updates as the incident progresses. Each update is timestamped and shown in chronological order.

Step 6: Customise the page (optional)

Open Status Pages → Configuration and use the options shown for this workspace. Branding, custom CSS, and custom domains are capability-controlled, so the product is the source of truth for which controls are available. Current capability details and prices live on pricing.

What's next

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