Roles and permissions reference

Role overview

Role	Summary
Owner	Full access including billing, ownership transfer, and workspace deletion. One per workspace.
Admin	Full access except billing and transferring ownership. Can manage all team members.
Member	Create and manage all technical resources. Cannot manage team or billing.
Responder	Can acknowledge and resolve incidents; cannot change configuration.
Viewer	Read-only access to all resources.

Permissions matrix

Monitors

Action	Owner	Admin	Member	Responder	Viewer
View monitors	Yes	Yes	Yes	Yes	Yes
Create monitor	Yes	Yes	Yes	No	No
Edit monitor	Yes	Yes	Yes	No	No
Pause / resume monitor	Yes	Yes	Yes	No	No
Delete monitor	Yes	Yes	Yes	No	No

Heartbeats

Action	Owner	Admin	Member	Responder	Viewer
View heartbeats	Yes	Yes	Yes	Yes	Yes
Create heartbeat	Yes	Yes	Yes	No	No
Edit heartbeat	Yes	Yes	Yes	No	No
Delete heartbeat	Yes	Yes	Yes	No	No

Incidents

Action	Owner	Admin	Member	Responder	Viewer
View incidents	Yes	Yes	Yes	Yes	Yes
Acknowledge incident	Yes	Yes	Yes	Yes	No
Resolve incident	Yes	Yes	Yes	Yes	No
Add note to incident	Yes	Yes	Yes	Yes	No

Notification channels

Action	Owner	Admin	Member	Responder	Viewer
View channels	Yes	Yes	Yes	No	No
Create channel	Yes	Yes	Yes	No	No
Edit channel	Yes	Yes	Yes	No	No
Delete channel	Yes	Yes	Yes	No	No
Send test notification	Yes	Yes	Yes	No	No

Alert routing rules

Action	Owner	Admin	Member	Responder	Viewer
View rules	Yes	Yes	Yes	Yes	No
Create / edit / delete rules	Yes	Yes	Yes	No	No

On-call schedules

Action	Owner	Admin	Member	Responder	Viewer
View schedules	Yes	Yes	Yes	Yes	Yes
Create / edit / delete schedules	Yes	Yes	Yes	No	No
Create schedule override	Yes	Yes	Yes	Yes	No

Status pages

Action	Owner	Admin	Member	Responder	Viewer
View status pages	Yes	Yes	Yes	Yes	Yes
Create / edit / delete status pages	Yes	Yes	Yes	No	No
Manage subscribers	Yes	Yes	Yes	No	No

Team management

Action	Owner	Admin	Member	Responder	Viewer
View members	Yes	Yes	Yes	No	No
Invite member	Yes	Yes	No	No	No
Change member role	Yes	Yes	No	No	No
Remove member	Yes	Yes	No	No	No

Billing

Action	Owner	Admin	Member	Responder	Viewer
View billing / invoices	Yes	No	No	No	No
Change plan / cancel	Yes	No	No	No	No
Update payment method	Yes	No	No	No	No

API tokens

Action	Owner	Admin	Member	Responder	Viewer
Create own tokens	Yes	Yes	Yes	Yes	No
Revoke own tokens	Yes	Yes	Yes	Yes	No
View team token metadata	Yes	Yes	No	No	No
Revoke any token	Yes	Yes	No	No	No

Workspace settings

Action	Owner	Admin	Member	Responder	Viewer
View settings	Yes	Yes	No	No	No
Edit workspace settings	Yes	Yes	No	No	No
Configure SSO	Yes	Yes	No	No	No
Transfer ownership	Yes	No	No	No	No
Delete workspace	Yes	No	No	No	No

Changing a member's role

Only Owner and Admin can change roles. You cannot assign or remove the Owner role through this path — use Settings > Team > Transfer ownership.

See also

• Add a team member
• Configure SSO