Opsgenie is shutting down. Land somewhere simpler.
Atlassian is steering you toward Jira Service Management or Compass — heavy ITSM you never asked for. HowlOps bundles on-call, escalation, alert routing, and status pages at a flat per-workspace price. No ITSM. No per-seat bill.
NO NEW PURCHASES SINCE
2025-06-04
SHUTDOWN + DATA DELETION
2027-04-05
Every Opsgenie customer is a forced buyer before April 2027. After shutdown, your data is deleted. Pick your landing spot now.
You need on-call, not an ITSM migration
No ITSM to learn
Jira Service Management is a full ITSM suite — request portals, SLAs, change management you never asked for. HowlOps is just on-call + monitoring + status pages. Recreate your rotations in an afternoon.
Flat price, not per-seat
Opsgenie billed per user. JSM and PagerDuty do too. HowlOps Premium is a flat $29 per workspace — add every responder you want, the bill never moves.
On-call is bundled, not bolted on
Escalation policies, on-call schedules with overrides, alert routing, incident dedup, acknowledge/resolve, mobile push, and audit log all ship in the box — plus the monitoring and status pages Opsgenie never had.
Per-seat math vs one flat price
Drag the slider to your responder count. The incumbents bill every one of them every month. HowlOps doesn’t.
PagerDuty
8 × $21–$41 / user
$168 – $328 /mo
Opsgenie (was)
8 × $9–$29 / user
$72 – $232 /mo
HowlOps
Flat — per workspace, not per user
$29 /mo
ANNUAL SAVING VS PAGERDUTY (PROFESSIONAL)
$1,668
with 8 responders on HowlOps Premium
Per-user figures are public list prices, approximate, as of 2026 (PagerDuty Professional $21 / Business $41 per user; Opsgenie Standard $9 / Enterprise $29 per user). HowlOps Premium is a flat $29 per workspace regardless of team size.
Every Opsgenie concept has a home here
A fully automated importer is coming. For now it’s a guided manual setup — and because the model lines up almost 1:1, it’s quick.
| OPSGENIE | HOWLOPS EQUIVALENT |
|---|---|
| On-call schedules & rotations | On-call schedules with rotations + overrides |
| Escalation policies | Escalation policies (steps + actions) |
| Integrations (inbound) | Inbound forwarders — Prometheus, Grafana, Datadog |
| Integrations (outbound / notify) | Notification channels — Slack, Discord, Telegram, Teams, Mattermost, PagerDuty, Twilio SMS, email, webhooks |
| Alert routing rules | Alert-routing rules |
| Alert dedup & grouping | Incident correlation + dedup |
| Mobile push (acknowledge on the go) | Mobile push via APNs / FCM |
Off Opsgenie in an afternoon
01
Recreate your on-call schedules
Rebuild your rotations and overrides as HowlOps on-call schedules. Most teams map one Opsgenie schedule to one HowlOps schedule 1:1.
02
Rebuild escalation policies
Translate each Opsgenie escalation into a HowlOps escalation policy — the same notify-then-escalate steps and actions.
03
Connect your notification channels
Wire up Slack, Teams, Discord, Telegram, SMS, email, or webhooks so responders get paged exactly where they already are.
04
Point your alert sources at HowlOps
Repoint Prometheus, Grafana, Datadog, and any custom webhooks at HowlOps inbound integrations. Your monitoring keeps firing — it just lands in HowlOps now.
05
Test the path end to end
Fire a test alert and confirm it routes, escalates, and pushes to mobile the way your real incidents will.
06
Cut over
Flip production traffic to HowlOps and decommission Opsgenie before the 2027-04-05 shutdown — no data-deletion deadline hanging over you.
Beat the 2027-04-05 deadline
Spin up a free workspace, recreate your on-call setup, and cut over on your own schedule — no card, 10 monitors, 5 heartbeats.