Opsgenie is shutting down. Land somewhere simpler.
Atlassian is steering you toward Jira Service Management or Compass, heavy ITSM you never asked for. HowlOps bundles on-call, escalation, alert routing, and status pages, with on-call metered per active responder. No ITSM, no paying for idle seats.
NO NEW PURCHASES SINCE
2025-06-04
SHUTDOWN + DATA DELETION
2027-04-05
Every Opsgenie customer is a forced buyer before April 2027. After shutdown, your data is deleted. Pick your landing spot now.
You need on-call, not an ITSM migration
No ITSM to learn
Jira Service Management is a full ITSM suite: request portals, SLAs, change management you never asked for. HowlOps is just on-call + monitoring + status pages. Recreate your rotations in an afternoon.
Metered, not per-seat
Opsgenie billed per user. JSM and PagerDuty do too. HowlOps on-call is $15 per active responder per month: you only pay for people who actually held on-call duty that month. No per-seat provisioning, no paying for idle accounts.
On-call is bundled, not bolted on
Escalation policies, on-call schedules with overrides, alert routing, incident dedup, acknowledge/resolve, mobile push, and audit log all ship in the box, plus the monitoring and status pages Opsgenie never had.
Per-seat math vs metered on-call
Drag the slider to your responder count. The incumbents bill every provisioned seat. HowlOps bills only responders who actually went on call.
PagerDuty · Professional
8 × $21 / user
$168 /mo
PagerDuty · Business
8 × $41 / user
$328 /mo
Opsgenie (was) · Essentials
8 × $9.45 / user
$75.60 /mo
Opsgenie (was) · Standard
8 × $19.95 / user
$159.60 /mo
Opsgenie (was) · Enterprise
8 × $31.90 / user
$255.20 /mo
HowlOps
8 × $15 / active responder (metered)
$120 /mo
ANNUAL SAVING VS PAGERDUTY (PROFESSIONAL)
$576
with 8 active responders on HowlOps on-call ($15 each, metered)
List prices as of July 2026, billed annually, per each vendor's public pricing page (pagerduty.com/pricing, atlassian.com/software/opsgenie/pricing). Opsgenie stopped new sales June 2025 (support ends April 2027); its figures are its last published rates. HowlOps on-call: $15 per active responder/mo (metered). You only pay for people who actually held on-call duty that month.
Every Opsgenie concept has a home here
One-click import is live: point HowlOps at a read-only Opsgenie API key and it pulls your heartbeats, on-call schedules and escalation policies over the API. Preview what maps to what, then import. Nothing in Opsgenie is changed, and re-running is always safe.
| OPSGENIE | HowlOps equivalent |
|---|---|
| On-call schedules & rotations | On-call schedules with rotations + overrides |
| Escalation policies | Escalation policies (steps + actions) |
| Integrations (inbound) | Inbound forwarders: Prometheus, Grafana, Datadog |
| Integrations (outbound / notify) | Notification channels: Slack, Discord, Telegram, Teams, Mattermost, PagerDuty, Twilio SMS, email, webhooks |
| Alert routing rules | Alert-routing rules |
| Alert dedup & grouping | Incident correlation + dedup |
| Mobile push (acknowledge on the go) | Mobile push via APNs / FCM |
Off Opsgenie in an afternoon
01
Recreate your on-call schedules
Rebuild your rotations and overrides as HowlOps on-call schedules. Most teams map one Opsgenie schedule to one HowlOps schedule 1:1.
02
Rebuild escalation policies
Translate each Opsgenie escalation into a HowlOps escalation policy with the same notify-then-escalate steps and actions.
03
Connect your notification channels
Wire up Slack, Teams, Discord, Telegram, SMS, email, or webhooks so responders get paged exactly where they already are.
04
Point your alert sources at HowlOps
Repoint Prometheus, Grafana, Datadog, and any custom webhooks at HowlOps inbound integrations. Your monitoring keeps firing; it just lands in HowlOps now.
05
Test the path end to end
Fire a test alert and confirm it routes, escalates, and pushes to mobile the way your real incidents will.
06
Cut over
Flip production traffic to HowlOps and decommission Opsgenie before the 2027-04-05 shutdown, with no data-deletion deadline hanging over you.
Beat the 2027-04-05 deadline
Spin up a free workspace, recreate your on-call setup, and cut over on your own schedule. No card, 50 monitors, 5 heartbeats.